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  1. 1. Your Details
  2. 2. Your Quote
  3. 3. Payment

Is your pet a…

A little bit about your pet

A little bit about you

IMPORTANT. Once you have purchased your policy we’ll send you an email which will include copies of your documentation.

We are trying to become a greener company by reducing the amount of paper we print, but if you would prefer to receive a copy of your documents by post please give us a call on 0333 003 2271.

Your policy

Please read and tick the box to confirm you have accepted the assumptions about your pet.

How we will use your data

We will use your data for the purpose of providing you with a quote and this will include sharing data with our insurers and other third parties. We, or the insurers will carry out checks with external databases such as credit reference agencies and publically available sources of information as part of this process to enable us to verify the information you provide, to assist us in providing the quote and for fraud prevention. If you have previously held a product with Insurance Factory Limited or obtained a quote in the past, we may carry out checks against the data we already hold on you.

Please read our Privacy Policy before continuing which sets out information about how your data is used and stored and who we share information with as well as information about your rights.

We’d like to keep you up to date on information and special offers about Petwise and our products and services.

We want to ensure you are informed of how we will use your data and your rights in relation to our use of your data, so please review our Privacy Policy.

If you are happy to receive information and special offers from Petwise please check the relevant boxes below so we know how you’d like to receive it.

You can stop receiving this information from us at any time by getting in touch with us. You can unsubscribe by either using the link in each email we send you or you can contact us directly (please see the Privacy Policy for details of how to reach us)


Please read and accept the assumptions below:

  1. Third party liability is not covered at your place of work.
  2. You accept that previous, existing, ongoing, recurring medical conditions such as incidents, injuries and illnesses will not be covered by your pet insurance policy.
  3. You accept that claims for vet fees following an illness or accident that occurred prior to, or within the first 14 days of your pet insurance policy start date will not be covered.
  4. You accept that claims for death benefits resulting from an illness or an accident that occurred prior to, or within the first 14 days of your pet insurance policy start date will not be covered.
  5. You are a resident of the United Kingdom, the owner and keeper of the pet, and the pet is kept in the United Kingdom at the address you have provided.
  6. Your pet has no vicious tendencies or been trained to attack.
  7. Your pet has not been the cause of any accident or legal action or third party liability claims.
  8. You have never had any special terms imposed on a pet insurance policy covering your pet.
  9. Your pet is not used for any guard, security, track racing, coursing, or used in connection to any business, trade, profession, commercial breeding or occupation.
  10. You agree to take proper and reasonable care of your pet at all times, in line with the Animal Welfare Act.
  11. Your pet must have received vaccinations/boosters within the last 12 months or as advised by your vet. If this is not the case, you accept that the medical conditions that your pet is normally protected against by such vaccinations/boosters will not be covered by this insurance policy.
  12. Your pet does not appear on the list of unacceptable breeds (see below).

Unacceptable Breeds

Any breed not showing within the breed picklist including American Pit Bull Terrier, Dogo Argentino, Fila Braziliero, Japanese Tosa, Pit Bull, Pit Bull Terrier, Irish Staffordshire Bull Terrier, Wolf, wolf hybrid, or a dog crossed with any of these, or any animal registered under the Dangerous Dogs Act 1991 and The Dangerous Dogs (Northern Ireland) order 1991 or Dangerous Dogs (amendment) Act 1997 or any subsequent amendments.

If you are unsure about any of the statements above, please call us on 0333 003 2271.

Insurance Product Information Documents

Insurance Product Information Document for Bronze Policies.

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Insurance Product Information Document for Silver Policies.

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Insurance Product Information Document for Gold Policies.

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Insurance Product Information Document for Platinum Policies.

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